Privacy Policy

Distinctive Title: Stavros Mavroskolidis
Name: Stavros Mavroskolidis
Activity: Retail Trade of Boilers for Central Heating
Address: Venizelou 52, Chrysoupoli, Kavala Postal Code 64200
VAT: EL138412525
DOY: Kavala
Tel: 003025910 23193

The following terms and conditions will apply to the use of the online store. The user who uses the services of the online store declares that he consents and unconditionally accepts the conditions below without exception. If any user does not agree with the following terms, he is obliged to refrain from using our online store.

1. Terms of use reserves the right to modify or revise the terms and conditions whenever deemed necessary, undertakes without the obligation to inform consumers of the changes. Any changes must be accepted by the visitors of our website.

2. Content contains information about its products. is committed to the accuracy, truth and completeness of the information listed in the online store. is not responsible and is not bound for errors due to a detour during the registration of the electronic data in the store. reserves the right to the validity of the product photos. The shades of the products are different from device to device and thus there is a deviation from reality. You should be completely sure of the product and its form, because in such a case the online store will not be responsible and accountable for returning the product for this type of reason.

3. Intellectual Property

All intellectual property rights on the entire content of the website (including distinctive titles, marks, logos, images, graphics, photographs, designs, texts, etc.) either belong to, or has the license to use them. Copying, reproducing, republishing, transferring, uploading, publishing, modifying part or all of the contents of this website in any way, disseminating or transmitting them or any other use of the contents in any way or medium for commercial or other purposes without’s prior written consent is prohibited.

4. Limitation of Liability

The prices of the products and their availability may be changed by our suppliers and thus there is a possibility that they have not been updated in time in the online store. cannot provide any guarantee for the availability of the products, but undertakes to promptly inform customers of non-availability. in the context of its transactions from its online store is not responsible for any further costs that may arise from the execution or non-execution of the orders or from the delay in execution for any reason. in the context of its transactions from its online store is not responsible for any further costs that may arise from the execution or non-execution of the orders or from the delay in execution for any reason. The online store provides the content, products and services available through the website “as is”. In no case is liable civilly or criminally for any damage (positive or incidental, present or future, which indicatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) that may be suffered by a visitor/ user of the online store or a third party for a reason that has anything to do with the operation and use of the website and the provision of related products, information and services in general through it.

5. Personal data of users precisely applying the principles of personal data protection, provided by International and European law governing issues related to electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003) as well as the Law on protection of consumers (Law 2251/1994) which regulates issues related to distance selling and the relevant provisions of Greek law (Law 2472/1997) for the protection of the individual and the protection of personal data as supplemented by the decisions of the Chairman of the Committee for Personal Data Protection, the P.D. 207/1998, 79/2000, article 8 of Law 2819/2000 and of European law with the directives 95/46 / EC and 97/66 / EC, explicitly states that it is not going to make any unfair use of your personal in no way discloses, discloses, sells, leases or exchanges your personal information and the information you submit to any third party.

Your personal information is permanently deleted upon your request and is not given in any way to anyone. By submitting material to our server, you agree that the material does not contain untrue, illegal or in any way unsuitable for use and publication.

General terms of protection of personal data

The administrators of preserve the personal character of your data and may not transfer it to any third party (natural or legal person) for any reason with the exception of relevant provisions of the law and to the competent authorities only.

The eshop maintains files with personal data, which are sent by the visitor / user exclusively for communication and information purposes. The visitor / user can contact the eshop administrators in order to cross-check the existence of the personal file, its correction, its change or its permanent deletion.

Visitors / users of eshop who are minors have access to the services of eshop only with the consent of their parents or guardians and have no obligation to submit their personal information. In case of submission of such data by minors and if the event is notified to its administrators, then the administrators are obliged to delete all relevant information.

The administrators of eshop may process part or all of the data that the visitors / users of eshop have sent for statistical purposes and to improve the services – information provided.

6. User Obligation

Each user of the website agrees and is obliged not to use it or any element or information contained in it in any way indicative, by publication, intervention, transmission, copying, transfer of data, elements, messages, viruses, software, hardware, file, etc. for the performance of actions, which could cause the insult, damage, damage or jeopardy of property or personal rights of or any third party or the violation of the applicable legislation in any way.

7. Order Process

The order can be made by registering in the store or as a guest. As soon as you have completed the online process of your order, it will automatically appear on in “Processing” status and a relevant email will be received. Your order will be processed and shipped. Your order will have a status of “Completed” and you will receive a relevant email.

Alternatively, ordering a product from can be done by phone without having to enter your personal information in our online store.

8. Order Validation

Because the prices of the products can be changed by the importers-distributors, but also due to special offers valid for a few days, there is a chance that they have not been updated in time in the online store. has the inalienable right to refuse your order if it damages the store by offering you the price valid on that day or to reduce the price of the item if there is a price difference due to a special offer or a reduction of the original price. In case something like this happens we will inform you.

In case of unavailability we will inform you about the receipt of your product. As long as you agree, the order of the product may be delayed from the expected date due to waiting for it by the supplier, the time of receipt depends on the respective importer and bears no responsibility for the extension of the time of receipt

9. Product returns

The customer reserves the right to return the products purchased from our store within 14 calendar days from the date of receipt. Made-to-order products are excluded. When returning, the customer bears the cost of shipping the products to our store.

Δεκτές γίνονται οι επιστροφές εφόσον τα προϊόντα που επιστρέφει ο πελάτης δεν έχουν ανοιχθεί από την συσκευασία τους και δεν έχουν χρησιμοποιηθεί. Also, the products when returning must be accompanied by the retail receipt or the invoice – shipping slip.

You must carefully check upon delivery of your order the condition of the products as well as their packaging in order to identify any defects, wrong codes in relation to what you ordered. After receiving the products, no defect or error is recognized.

Returned products must be in the condition in which we delivered them to you. Τα επιστραφόμενα προϊόντα θα ελεχθούν από το και εφόσον πληρούνται οι προυποθέσεις επιστροφής αλλάζονται με προϊόντα ίσης αξίας ή γίνεται επιστροφή της αξίας των επιστρεφόμενων προϊόντων. If the new products exceed the value of the returned products, the difference will be charged. Shipping costs are borne by the customer.

In case of a defective product, you must inform will check the returned product and if it is found to be defective, it will repair, correct or replace it. Transport costs to and from the store are borne by the customer.

10. Shipment of Products

The products will be sent to the address specified by the customer. To συνεργάζεται με υπηρεσία μεταφορών και ταχυμεταφορών (courier), προκειμένου να εξασφαλίσει την ασφαλή και γρήγορη αποστολή των προϊόντων. Shipping costs are borne by customers, who will be informed of the exact cost of each shipment before receiving their order. undertakes to make every possible effort to send the products to its customers, but in case of delay for any reason, does not recognize the existence of any responsibility.

11. Cancellation of Order

The order can be canceled within the same day from the day of the order.

Ordering products that are made to order is not cancelled. The cancellation of the order can only be accepted if agrees to its deletion.

In any other case, you are obliged to pay and receive your order, otherwise the dispute in question will be resolved through legal means.

12. Order Delay

Your order may be delayed for the following reasons:

The product has been delayed by our supplier. In such a case, we will contact you.

The product you ordered has already been discontinued and is not available: Among the products we display in our online store there are rare cases where their supplier suddenly and without warning announces that they are removing them. In this case, an employee of our company will contact you immediately to give you all the alternative solutions.

During periods of extreme weather or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order.

In the event that it is impossible to contact you by telephone and/or by e-mail or if there is a problem with your order, either in relation to the product or in relation to its payment, or because your details that you have entered are not correctly updated.

13. Minors

The use of the website and the services related to it by persons who have not reached the age of 18 or who do not have the legal capacity required by law is prohibited.

14. Applicable Law

14. Applicable Law Any dispute that may arise between and the users and/or customers of the website, which will concern the execution, application, interpretation, use, presentation, copying of this website, or in general the relations of of parties created by this website or on the occasion of it, will be resolved by the competent Courts of Kavala and Greek Law will be applied.